At Krishna Home Foods, we strive to ensure that you are completely satisfied with your purchase. However, we understand that sometimes things don't go as planned. If you're not entirely happy with your order, we're here to help. For health and safety reasons, we do not accept returns on food items. In the unlikely event that you receive a damaged, defective, or incorrect item, we will offer a full refund or a free replacement. Verification of the issue may be required before processing the refund or replacement. Non-food items are eligible for free replacement within 10 days of delivery if they arrive damaged, defective, or incorrect. Please ensure the item is in its original condition to facilitate the return process. Krishna Home Foods will cover the shipping costs for returning damaged, defective, or incorrect items. Verification of the issue may be required before processing the refund or replacement.
To be eligible for a refund, please ensure that:
- The item was purchased in the last 5 days.
- The item is in its original condition, unused, and not damaged.
- A 5% cancellation fee is imposed if you choose to cancel the order after 8 days, as this is a food product and the packing material is also a source of waste.
- You have the receipt or proof of purchase.
- Contact Us: To initiate a refund, please contact us at Krishna Home Foods. Provide your order number and the reason for requesting a refund.
- Return the Item: You will receive instructions on how to return your item. Shipping costs for returning the item are the responsibility of the customer.
- Refund Processing: Upon receiving your return and inspecting the condition of the item, we will process your refund. The refund will be credited back to your original method of payment within 5 days.
If you have any questions or concerns about our Refunds Policy, please don't hesitate to contact us at Krishna Home Foods
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